Suppose you’re referred to Occupational Health in the UK—whether due to illness, stress, workplace injury, or long-term absence—it’s natural to feel anxious or unsure about what to say. But while honesty is crucial, certain statements can unintentionally harm your case or make you seem uncooperative.
Here’s a breakdown of what not to say to Occupational Health in the UK, why these statements can be problematic, and how to express your concerns more constructively.
What Not to Say to Occupational Health in the UK
1. “I’m fine” or “There’s nothing wrong” (When it’s clear there is)
Why it’s harmful:
This type of statement may come across as dismissive or in denial. Occupational Health professionals rely on accurate information to assess your fitness for work and recommend appropriate support or adjustments. If you’re off sick or struggling, saying “I’m fine” can create inconsistencies between your medical records, HR reports, and actual condition.
What to say instead:
“I’ve been struggling with [symptoms/condition], but I’m here to understand how it may affect my work and how I can be supported.”
2. “My Manager is the problem” (In a hostile or emotional tone)
Why it’s harmful:
Blaming your manager directly without context may appear unprofessional and could be seen as avoiding accountability. While interpersonal issues are valid concerns, Occupational Health is not a disciplinary tribunal. Their role is to assess how workplace conditions affect your health and suggest solutions.
What to say instead:
“There are communication challenges with my manager that have contributed to my stress levels. I’m hoping to explore how that can be improved or managed moving forward.”
3. “I’m never going back,” or “I don’t want to work anymore.”
Why it’s harmful:
Making definitive statements about not returning to work might affect your eligibility for support, trigger HR processes, or raise concerns about your motivation. Occupational Health aims to help you reintegrate, with adjustments if needed, not to process resignation.
What to say instead:
I’m not currently well enough to return, but I’m open to discussing a phased return or any adjustments that could support me when the time is right.”
4. “I Googled my symptoms and I think I have…”
Why it’s harmful:
Self-diagnosis can come across as speculative or even misleading. Occupational Health doctors need evidence-based input, often from your GP or specialist, to assess your condition accurately.
Read Also: List of Health and Safety Legislation You Should Know
What to say instead:
“I’ve noticed [symptom A, B, and C] and they’re affecting my ability to work. I’ve discussed this with my GP and I’m awaiting further investigation.”
5. “I’m only here because HR told me to be.”
Why it’s harmful:
This makes you sound defensive or unwilling to engage. Even if HR referred you, Occupational Health exists to protect you, not just the employer. Your engagement is key to getting reasonable adjustments or ongoing support.
What to say instead:
“I understand this is part of the process. I’m here to see how we can address the issues I’m facing at work.”
6. “It’s none of your business,” or refusing to answer
Why it’s harmful:
While you’re not obligated to disclose every personal detail, outright refusing to share information can be seen as obstructive. Occupational Health works under strict confidentiality rules and only shares relevant findings with your employer.
What to say instead:
“I’d prefer not to discuss that specific issue, but I can share what’s relevant to how I’m coping at work.”
7. “I can’t do anything” (unless it’s clinically true)
Why it’s harmful:
Total incapacity might delay a return-to-work plan or affect your benefits. If you’re unfit for your full duties, Occupational Health may recommend lighter or alternative tasks. It’s better to describe what you can do rather than just what you can’t.
What to say instead:
“I can’t currently handle [task], but I may be able to manage [alternative task] with some adjustments.”
8. “My GP said I’m fit, so you don’t count.”
Why it’s harmful:
This could be seen as dismissive. While your GP provides medical care, Occupational Health focuses on how your condition affects your workplace performance and safety. Their role is advisory but valuable in ensuring you and your employer are on the same page.
Read Also: What is the Occupational Health And Safety Act
What to say instead:
“My GP believes I’m improving. I’m here to understand what that means in terms of returning to my job and any support I might need.”
How to Approach an Occupational Health Assessment Constructively
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Be honest, but professional – Share your symptoms, concerns, and challenges factually.
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Focus on solutions – Show that you’re open to reasonable adjustments or phased return-to-work plans.
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Bring documentation – If you have GP notes, hospital letters, or prescriptions, bring them along.
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Ask questions – You can ask Occupational Health about your rights, recommendations, and timelines.
Final Thoughts
Occupational Health in the UK exists to support both employee health and employer safety. It’s not about policing you—it’s about finding workable, fair solutions. Saying the wrong thing could delay the help you need or give the wrong impression.
Approach the process prepared, respectful, and open. Your voice matters—but how you use it makes all the difference.