Minister’s Medal Honours Excellence in Health Quality and Safety
The 2017 Minister’s Medal recipients honour excellence in health quality and safety. They are:
- Patient, Family, and Caregiver Medal Award Winner: Margo Twohig
- Team Medal Award Winner: Hospitals Without Walls
- Individual Champion Medal Award Winner: Regan Anderson
Read up the details of the different winners below.
Patient, Family, and Caregiver Medal Award Winner: Margo Twohig
Since 2012, Margo has been a patient and family advisor and is currently the Co-Chair of the Patient and Family Advisory Council at North York General Hospital, in the Central Local Health Integration Network (LHIN). Margo has made valuable contributions to numerous projects such as clinical recruiting practices, professional practices, quality recommendations, accreditation, quality improvement research, ethics, education programs and community awareness.
She has been a leader in encouraging and empowering others to share their lived experience. Margo’s volunteer commitment to patient engagement over the course of many years has demonstrated immense dedication and has grown far beyond her initial interest in patient engagement based on her personal experience with cancer.
Team Medal Award Winner: Hospitals Without Walls
This year’s Team Medal award winner is Hospital Without Walls,a team working out of Hamilton Health Sciences (HHS) within the Hamilton Niagara Haldimand Brant Local Health Integration Network (LHIN). HHS works to transform where and how it provides care to vulnerable and under-served populations.
Hospital Without Walls teamed up with system partners in coordinating care and patient action plans. The goal was to improve the overall management of care, and to involve patients and family members in the planning and delivery of all programs and services.
The program collaborated with partners to improve a patient experience that incorporates and addresses the social determinants of health.
Program outcomes demonstrated a positive impact at the individual and system level, substantiated by direct patient feedback and key system performance improvement metrics, including reductions in emergency department visits, readmissions, length of stay, and ambulatory care sensitive conditions.