This role is vitally important to the effectiveness of the BSR in ensuring the safety of residents in communities by managing cases effectively through coordination of external partners and ensuring all stages within the process are followed. This role will act as the link between the operational delivery team, the building and fire safety specialists and the regulatory leads to ensure decision making is accurate and correct.

We operate a hybrid working model, which offers flexibility to work from home and from your office base. The hubs will be based in Bootle, Leeds, Basingstoke, Birmingham or Chelmsford.

This is an exciting time to join BSR, and you can help us to shape our shared culture. You will have access to a range of development opportunities including career pathways, developing others through coaching and mentoring other members of the team, as well as Civil Service learning and development programmes. This role will specifically be on a career pathway to becoming a Regulatory Lead as part of its CPD plan. This role will develop as the BSR grows and therefore flexibility to move within the role is expected.

Essential Criteria

• Experience in completing case work or have been an account manager in any field where organising, progressing cases through quickly and being clear in your communication to stakeholders are needed in everyday work.

We’ll assess you against these behaviours during the selection process:

• Working Together
• Delivering at Pace
• Communicating and Influencing
• Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

• Working Together
• Delivering at Pace

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity

We invest in our people with;

• Competitive rates of pay
• Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 27.9%, far more than in the private sector
• Family friendly policies and working hours to help balance your home life and career
• 25 days annual holiday increasing to 30 days after 5 years’ service, plus bank holidays and 1-day Civil Service privilege leave
• Competitive Parental leave benefits